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Sales account controller

Cwmbran, Gwent
Job Type
2 Sep 2022
To facilitate the sales order demand and provide customer support for installation support; supplier sales deliveries; commitment letter requirements and ad hoc sales as required including the processing and co-ordinating of the sales order process of EDI across Safran Seats departments and liaising cross functionally to provide updates communication on order status. - Sales Order Processing and RMA processing - Ensuring MRP and other systematic actions are completed in a timely manner - Monitoring sales order progress and ensuring departmental objectives are being implemented, e.g. OTIF - Maintaining accurate records of customer details, requests, quotations and orders - Communicating professionally, effectively and efficiently with customers both in person and by telephone/webbex/e-mail - Compiling and providing progress reports to customers - Flexibility to respond to AOG (Aircraft on Ground) requests - Working to achieve agreed departmental objectives and customer requirements, through cooperation with both customers and cross functional departments - Undertaking any other duties that may arise from time to time that are consistent and commensurate with the overall purpose of the post - Provide KPIs to demonstrate performance status and highlight key issues, providing recommendations for continual improvement - Set up, maintain and document systems and operating procedures as required
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  • Job Reference: 702323713-2
  • Date Posted: 2 September 2022
  • Recruiter: Matchtech Technology
    Matchtech Technology
  • Location: Cwmbran, Gwent
  • Salary: On Application
  • Sector: Transport & Logistics
  • Job Type: Permanent